Returns & Exchanges

At Flowers, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items to ensure your complete satisfaction. Please note that items must be in their original condition and packaging to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and select the order you wish to return, or contact our customer support team with your order number to receive a return authorization.

  • 2.
    Prepare Your Package

    Carefully pack the items in their original shipping boxes, ensuring all hardware, assembly instructions, and protective padding are included.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.

  • 4.
    Drop Off and Refund

    Deliver your package to the nearest authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.